Privacy Policy
We respect your privacy. This policy explains how VR Explore Media collects, uses, and protects your personal data in compliance with Indian law.
1. Introduction
VR Explore Media ("we", "our", "us"), operated by Vijay Ranjan, is committed to protecting the privacy and personal data of all individuals who interact with our services, website, and communications.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights as a data subject under applicable Indian law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules") and the Information Technology Act, 2000.
By using our website at vrexploremedia.com or engaging our services, you consent to the collection and use of your personal data as described in this Policy.
2. Data We Collect
Contact Information: Name, email address, phone number, company name, and location when you submit a contact form, book a call, or initiate a service inquiry.
Sensitive Personal Data or Information (SPDI): We do not collect financial passwords or biometric data. If payment processing is involved, it occurs via secure third-party payment gateways that have their own privacy frameworks.
Usage Data: IP address, browser type, pages visited, time spent on pages, referral source, and device type collected automatically via analytics tools.
Communications: Any messages, briefs, feedback, or information you share with us via email, WhatsApp, or web forms in the course of our engagement.
Business Information: Company details, marketing goals, budget ranges, and other business-relevant information you provide to receive our services.
3. How We Use Your Data
To respond to your inquiries, provide requested services, and manage the client relationship.
To send project updates, invoices, reports, and essential service communications.
To improve and personalize our website experience based on usage analytics.
To comply with legal obligations, including tax filings, regulatory requirements, and court orders.
To send marketing communications (newsletters, case studies, offers) — only with your explicit consent. You may withdraw this consent at any time.
We will never sell, rent, or trade your personal data to third parties for marketing purposes.
4. Data Sharing
We share your data only in the following limited circumstances:
Service Providers: Trusted third-party platforms including Google Analytics, Meta Business Suite, Supabase (database), and email service providers who process data on our behalf under contractual data protection obligations.
Advertising Platforms: When running paid campaigns on your behalf, your campaign data is shared with Google LLC and Meta Platforms, Inc. as necessary to deliver and optimize advertising. These platforms are subject to their own privacy policies.
Legal Compliance: We may disclose data when required by law, court order, or governmental authority in India or applicable jurisdiction.
Business Transfers: In the unlikely event of a merger or acquisition, client data may be transferred to the successor entity under equivalent privacy protections.
6. Data Security
We implement reasonable technical and organizational security measures in accordance with Rule 8 of the SPDI Rules, 2011, to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Security measures include: SSL/TLS encryption for data transmission, access controls limiting data access to authorized personnel, secure cloud infrastructure with regular backups, and periodic security reviews.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to industry-standard best practices.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.
Client project data is retained for 3 years after project completion for legal and audit purposes.
Contact inquiry data is retained for 1 year if no engagement follows.
Analytics data is retained per the default retention periods of the respective analytics platforms.
Upon request, we will delete your personal data within 30 days, subject to legal retention requirements that may necessitate longer storage.
8. Your Rights
Under the SPDI Rules, 2011 and applicable data protection principles, you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete personal data.
Right to Withdrawal of Consent: Withdraw consent for data processing (e.g., marketing communications) at any time without affecting the lawfulness of prior processing.
Right to Deletion: Request deletion of your personal data, subject to legal retention obligations.
To exercise any of these rights, contact our Grievance Officer at the details provided in Section 12. We will respond within 30 days.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, advertising platforms, partner sites). We are not responsible for the privacy practices or content of these external sites.
We recommend reviewing the privacy policies of any third-party websites you visit through our links.
10. Children's Privacy
Our services are not directed at, and we do not knowingly collect personal data from, individuals under the age of 18.
If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our records.
If you believe we may have collected data from a minor, please contact our Grievance Officer immediately.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.
We will notify registered clients of material changes via email. The date of the latest revision is always indicated at the top of this Policy.
Your continued use of our services after any update constitutes acceptance of the revised Policy.
12. Grievance Officer
In accordance with Rule 5(9) and Rule 11 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Information Technology Act, 2000, we have appointed a Grievance Officer:
Name: Vijay Ranjan
Designation: Founder & Grievance Officer, VR Explore Media
Email: varexploremedia@gmail.com
Phone: +91 9486094750
Location: Tamil Nadu, India
Any grievance related to the processing of your personal data will be acknowledged within 72 hours and resolved within 30 days of receipt.
For privacy-related queries, contact our Grievance Officer at varexploremedia@gmail.com